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On Demand

Effective Communications: A Lawyer's Key to Positive Outcomes - Resonating with Different Generations


Average Rating:
   1070
Available Credit:
Ethics |  General |  Law Practice Management (LPM) |  Professional Conduct |  Technology
Faculty:
Claude Ducloux
Duration:
1 Hour 02 Minutes
Format:
Audio and Video
Product Type:
On Demand
License:
Access for 365 day(s) after purchase.


Description

This CLE presentation discusses the importance of effective communication for lawyers and how it varies across different generations. It categorizes American generations and provides information about the traits, preferred communication methods, and population share of each generation. It examines defining events, preferred sources of information, communication styles, and key traits for each. The importance of understanding how communications are received by different generations is emphasized. It also discusses challenges related to jury instructions, multitasking, and generational biases, and offers communication strategies for lawyers, including adapting to clients' preferred communication methods, providing written summaries of discussions, emphasizing the importance of prompt communication, and acknowledges the changing landscape of clients, with Generation X becoming more prevalent among general counsels, and suggests addressing the trust issues that older generations may have with younger leaders. The presentation highlights the significance of effective communication in the legal profession and the importance of understanding and adapting to the communication preferences of different generations of clients.

Credits


State Bar of Alaska (MCLE reciprocity may be available)

This activity may qualify for up to 1.0 hour toward your annual CLE requirement for the State Bar of Alaska, including 1.0 hour General credit, which may include up to .50 hour Ethics.


State Bar of Arizona Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hours General credit, which includes .50 hours Ethics. 


State Bar of California Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics. 


State Bar of Colorado Credit Statement

There is 1.2 hours of CLE credit, of which 1.2 hours is General credit, which includes .60 hours Ethics. You will receive the activity number on your certificate, issued upon completion. 


State Bar of Connecticut Credit Statement

This activity may qualify for up to 1.0 hour toward your annual CLE requirement for the State Bar of Connecticut, including 1.0 hour General credit, which may  include up to .50 hour Ethics.


The Florida Bar Credit Statement

There is 1.2 hour of CLE credit, of which 1.2 hour is for General credit, which includes 1.2 for Bias Elimination. You will receive the activity number on your certificate, issued upon completion.


State Bar of Georgia Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics. You will receive the activity number on your certificate, issued upon completion. 


State Bar of Hawaii Credit Statement (Under Approved Jurisdiction Policy)

This activity may qualify for up to 1.0 hour toward your annual CLE requirement for the State Bar of Hawaii, including 1.0 hour General credit, which may include up to .50 hour Ethics, according to the Approved Jurisdiction Policy of Hawaii.


State Bar of Idaho Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is for General credit, which includes .50 for Ethics. You will receive the activity number on your certificate, issued upon completion.


Illinois Credit Statement

There is 1.0 hour(s) total CLE, including .50 hour(s) General credit and .50 hour(s) Ethics credit.  You will receive the activity number on your certificate, upon completion.


Indiana Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.


State Bar of Iowa Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics. You will receive the activity number on your certificate, issued upon completion. 


Kansas Credit Statement

There is 1.0 hour of CLE credit, of which .50 is Ethics (ETH) credit and .50 is Law Practice Management (LPM) credit.  You will receive the activity number on your certificate, issued upon completion.


Louisiana Credit Statement

There is 1.0 hour(s) total CLE credit, which includes .50 hour(s) Law Office Practice (LOP) credit and 1.0 hour(s) Ethics (ETHF) credit.  You will receive the activity number on your certificate, issued upon completion.


Maine Credit Statement

There is 1.0 hours CLE credit, of which 1.0 hours General credit.  You will receive the activity number on your certificate, issued upon completion.


Maryland State Bar

Certificate to show completion only.  MCLE is not required in Maryland.


State Bar of Minnesota Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics. You will receive the activity number on your certificate, issued upon completion.


State Bar of Mississippi Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics.


Montana Credit Statement

There is 1.0 hour(s) total CLE credit, of which .50 hour(s) is General credit and .50 hour(s) is Ethics credit.


State Bar of Nebraska Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics. You will receive the activity number on your certificate, issued upon completion. 


State Bar of Nevada Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics.  You will receive the activity number on your certificate, issued upon completion.


State Bar of New Hampshire Credit Statement (Note: Sponsor has not requested course accreditation)

This activity may qualify for up to 1.0 hour toward your annual CLE requirement for the State Bar of New Hampshire, including 1.0 hours General credit, which may include up to .50 hours Ethics.


State Bar of New Jersey Credit Statement

There are 1.2 hours of CLE credit, of which 1.2 hours are General credit, which includes .60 hours Ethics. You will receive the activity number on your certificate, issued upon completion. 


New Mexico Credit Statement

There is 1.0 hours CLE credit, which includes .50 hours General credit and .50 hours Ethics credit.  You will receive the activity number on your certificate, upon completion.


State Bar of New York (under Approved Jurisdiction Policy)

This activity may qualify for up to 1.2 hour toward your annual CLE requirement for the State Bar of New York, of which 1.2 hours is General credit, which includes .60 hours Ethics, according to the Approved Jurisdiction Policy of New York​.


Nonspecific Certificate of Attendance

Certificate of Completion only: 1.0 hours training completed. Sponsor has not sought accreditation.


State Bar of North Carolina Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics. You will receive the activity number on your certificate, issued upon completion. 


State Bar of North Dakota Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is General credit, which includes .50 hours Ethics. You will receive the activity number on your certificate, issued upon completion.


Ohio Credit Statement

There is 1.0 hour(s) total CLE credit, of which .50 hour(s) is General credit and includes .50 hour(s) Attorney Professional Conduct hours. You will receive the activity number on your certificate, issued upon completion.


Oklahoma Credit Statement

There is 1.0 hours CLE credit, including .50 hours General credit and .50 hours Ethics credit.  You will receive hte activity number on your certificate, issued upon completion.


Oregon Credit Statement

There is 1.0 hour(s) total CLE credit, of which .50hour(s) is General credit and .50 hour(s) is Access to Justice (ATJ) credit.  You will receive the activity number on your certificate, issued upon completion.


Pennsylvania Credit Statement

There is 1.0 hours CLE credit, including .50 hours General credit and .50 hours Ethics credit.


State Bar of Rhode Island Credit Statement (Note: Sponsor has not requested course accreditation)

This activity may qualify for up to 1.2 hour toward your annual CLE requirement for the State Bar of Rhode Island, including 1.2 hours General credit, which may include up to .60 hours Ethics.


South Carolina Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours qualifies as Ethics credit. You will receive the activity number on your certificate, issued upon completion.


State Bar of Tennessee Credit Statement There is 1.0 hour of CLE credit, of which 1.0 hour is Dual credit.  You will receive the activity number on your certificate, issued upon completion.
State Bar of Texas Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics. You will receive the activity number on your certificate, issued upon completion. 


Vermont Credit Statement

There is 1.0 hour of CLE credit, of which .50 hour is General credit and .50 hour is Ethics credit.


Washington Credit Statement

There is 1.0 hour(s) total CLE credit, of which 1.0 hour(s) is Law Office Management (LOM) credit. You will receive the activity number on your certificate, issued upon completion.


State Bar of West Virginia Credit Statement

There are 1.2 hours of CLE credit, of which 1.2 hours are General credit, which includes .60 hours Ethics. You will receive the activity number on your certificate, issued upon completion. 


Wisconsin Credit Statement

There is 1.2 hours total CLE credit, of which .60 hours is Law Practice Management (LPM) Credit. 


State Bar of Wyoming Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes .50 hour Ethics.



Handouts

Faculty

Claude Ducloux's Profile

Claude Ducloux Related Seminars and Products

Director of Education

Lawpay


Attorney at Law, Board Certified in Civil Trial and Appellate Law, Texas Board of Legal Specialization; LawPay’s Director of Education, Ethics, and State Compliance.

Claude E. Ducloux is an attorney licensed in Texas, Colorado, and California who speaks nationally on legal ethics, law office management, and trial-related topics. In 2011, he won the highest statewide award from the State Bar of Texas for lifetime contribution to CLE and has been invited to speak in more than 500 programs since January 1, 2016. Claude has served as course director and creator of numerous CLE institutes and advanced courses. 

Mr. Ducloux has a long legacy of bar service, including being President of the Austin Bar Association, and serving as Chair of almost every major bar-related entity, as well as the Texas Bar Foundation.  He is a board-certified civil trial and appellate attorney in Texas.