On Demand

Perfecting Client Communication: Effective Representation Built on Confidence, Cooperation & Ethical Billing

Name: Perfecting Client Communication: Effective Representation Built on Confidence, Cooperation & Ethical Billing
SKU: 00271
Availability: InStock
Rating: 4.61 (189 reviews)

Average Rating:: 189
Available Credit:: Attorney Conduct | Ethics | Law Practice Management (LPM)
Faculty:: Claude Ducloux
Duration:: 1 Hour 04 Minutes
Format:: Audio and Video
Product Type:: On Demand
License:: Access for 360 day(s) after purchase.

Price
$0.00 - Base Price

Description

This 60-minute course provides essential strategies for lawyers to prevent client grievances and maintain professional integrity. Participants will explore the top reasons grievances arise and learn practical techniques to avoid them. Key topics include effective client interviews, setting clear expectations, maintaining open communication, managing billing concerns, and professionally responding to complaints. Attorneys will gain insights into positioning themselves as problem-solvers while fostering strong client relationships, ultimately enhancing their careers and minimizing ethical risks.

Credits

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State Bar of Alaska (MCLE reciprocity may be available)

This activity may qualify for up to 1.0 hour toward your annual CLE requirement for the State Bar of Alaska, including .50 hour General credit, which may include up to 1.0 hour Ethics.

State Bar of Arizona Credit Statement

There is 1.0 hour of CLE credit, of which .50 hours General credit, which includes 1.0 hours Ethics.

State Bar of Arkansas Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of California Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is Ethics credit.

State Bar of Delaware Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is General credit, which includes 1.0 hour Ethics credit. You will receive the activity number on your certificate, issued upon completion.

The Florida Bar Credit Statement

There is 1.2 hour of CLE credit, of which 1.2 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion

State Bar of Georgia Credit Statement

There is 1.0 hour of CLE credit, of which .50 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Hawaii Credit Statement (Under Approved Jurisdiction Policy)

This activity may qualify for up to 1.0 hour toward your annual CLE requirement for the State Bar of Hawaii, including .50 hour General credit, which may include up to 1.0 hour Ethics, according to the Approved Jurisdiction Policy of Hawaii.

State Bar of Illinois Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

Indiana Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Iowa Credit Statement

There is 1.0 hour of CLE credit, of which .50 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Kansas Credit Statement There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Kentucky Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Louisiana Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

Maine Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

Maryland State Bar

Certificate to show completion only. MCLE is not required in Maryland.

State Bar of Montana Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Nebraska Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Nevada Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of New Jersey Credit Statement

There is 1.2 hours of CLE credit, of which 1.2 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of New Mexico Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

New York Credit Statement This activity may qualify for up to 1.2 hours towards your annual CLE requirement under New York’s Approved Jurisdiction Policy, of which 1.2 hour(s) qualifies for Ethics credit.

Nonspecific Certificate of Attendance

Certificate of Completion only: 1.0 hours training completed. Sponsor has not sought accreditation.

State Bar of North Carolina Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of North Dakota Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Oregon Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

Pennsylvania Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour is Ethics credit.

State Bar of Tennessee Credit Statement There is 1.0 hour of CLE credit, of which 1.0 hour is Dual credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Texas Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Utah Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit.

State Bar of Virginia Credit Statement

There is 1.0 hour of CLE credit, of which 1.0 hour Ethics credit. You will receive the activity number on your certificate, issued upon completion.

State Bar of Wisconsin Credit Statement

There are 1.2 hours of CLE credit, of which 1.2 hours are General credit.

State Bar of Wyoming Credit Statement

There is 1.0 hours of CLE credit, of which 1.0 hours is Ethics credit.

Handouts

Faculty

Claude Ducloux Related Seminars and Products

Director of Education

Lawpay

Attorney at Law, Board Certified in Civil Trial and Appellate Law, Texas Board of Legal Specialization; LawPay’s Director of Education, Ethics, and State Compliance.

Claude E. Ducloux is an attorney licensed in Texas, Colorado, and California who speaks nationally on legal ethics, law office management, and trial-related topics. In 2011, he won the highest statewide award from the State Bar of Texas for lifetime contribution to CLE and has been invited to speak in more than 500 programs since January 1, 2016. Claude has served as course director and creator of numerous CLE institutes and advanced courses.

Mr. Ducloux has a long legacy of bar service, including being President of the Austin Bar Association, and serving as Chair of almost every major bar-related entity, as well as the Texas Bar Foundation. He is a board-certified civil trial and appellate attorney in Texas.