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Creating Strong & Effective Client Relationships: The Art of Collaboration & Communication

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Claude Ducloux
1 Hour
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Join attorney Claude Ducloux for a discussion of the most significant areas of grievances against lawyers and how practicing attorneys can manage those situations to avoid grievances. The course includes discussion of the top five problems leading to grievances against lawyers, interviewing skills to avoid misunderstandings, controlling the narrative, responding to complaints, and handling billing controversies after retention.



Claude Ducloux's Profile

Claude Ducloux Related seminars and products: 35

Director of Education


Attorney at Law, Board Certified in Civil Trial and Appellate Law, Texas Board of Legal Specialization; LawPay’s Director of Education, Ethics and State Compliance.

Claude E. Ducloux is an Attorney licensed in Texas, Colorado and California who speaks regularly on Legal Ethics, Law Office Management, and Trial-Related topics. In 2011, he won the highest statewide award from the State Bar of Texas for lifetime contribution to CLE, and has been invited to speak in more than 250 programs in since Jan 1, 2009, and serving as course director of numerous institutes and advanced courses. Mr. Ducloux has a long legacy of bar service, including being President of the Austin Bar Association, and serving as Chair of almost every major Bar-related entity, as well as the Texas Bar Foundation.

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