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Biased? Me? How Lawyers Can Recognize & Improve Interpersonal Skills
Length: 01:03


So much of the practice of law involves decision-making, and convincing others to make better decisions based upon fact rather than emotion. This course is intended to guide attendees to appreciate how they involuntarily make decisions and guide them to recognize and prevent bias. We'll examine:

  • The biology of human decision-making, including emotion, mood, complex
  • cognition, and reasoning
  • The psychology of decision-making, heuristics, and issue-framing
  • The seven steps to effective decision-making
  • Self-serving bias, confirmation bias, and epistemic closure
  • The backfire effect of receiving contradictory evidence
  • Crushing your insular cortex to relieve the stress of unacceptable truth
  • Justification and politicization
  • Tipping points to change misperceptions 
  • Professional training received by judges
  • Strategies to prevent bias in your own decision-making
  • Strategies in communicating to third-parties

Claude Ducloux, Director of Education, Lawpay

Attorney at Law, Board Certified in Civil Trial and Appellate Law, Texas Board of Legal Specialization; LawPay’s Director of Education, Ethics and State Compliance.

Claude E. Ducloux is an attorney licensed in Texas, Colorado and California who speaks nationally on legal ethics, law office management, and trial-related topics.  In 2011, he won the highest statewide award from the State Bar of Texas for lifetime contribution to CLE and has been invited to speak in more than 500 programs since January 1, 2016. Claude has served as course director and creator of numerous CLE institutes and advanced courses. 

Mr. Ducloux has a long legacy of bar service, including being President of the Austin Bar Association, and serving as Chair of almost every major bar-related entity, as well as the Texas Bar Foundation.  He is a board-certified civil trial and appellate attorney in Texas.


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