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The Intelligent Practitioner - Client Communication, Cybersecurity, Finances & Intelligent Billing


This comprehensive program will empower legal professionals with the skills and knowledge necessary for success in today's dynamic legal landscape. Delve into the art of vibrant and effective communication, discover strategies to prevent common grievances, and learn to approach challenges with a problem-solving mindset. Gain insights into essential topics, including ethical standards, daily communication requirements, and conflict resolution. Explore practical tips for safeguarding sensitive information with insights into privacy policies, cybersecurity, and data protection. Enhance your ability to manage difficult clients and opposing counsel while nurturing healthy professional relationships. We'll also cover strategies for avoiding fee disputes and claims, handling grievances, and understanding the statistics behind malpractice claims and protecting your practice. Finally, ensure you're using client trust accounts correctly to maintain trust and compliance in your practice. This comprehensive presentation will equip you with the knowledge and skills necessary for a successful and ethically sound legal practice. Don't miss this opportunity to enhance your communication, client management, and practice management skills.

Claude Ducloux, Director of Education, Lawpay

Attorney at Law, Board Certified in Civil Trial and Appellate Law, Texas Board of Legal Specialization; LawPay’s Director of Education, Ethics, and State Compliance.

Claude E. Ducloux is an attorney licensed in Texas, Colorado, and California who speaks nationally on legal ethics, law office management, and trial-related topics. In 2011, he won the highest statewide award from the State Bar of Texas for lifetime contribution to CLE and has been invited to speak in more than 500 programs since January 1, 2016. Claude has served as course director and creator of numerous CLE institutes and advanced courses. 

Mr. Ducloux has a long legacy of bar service, including being President of the Austin Bar Association, and serving as Chair of almost every major bar-related entity, as well as the Texas Bar Foundation.  He is a board-certified civil trial and appellate attorney in Texas.


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